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Privacy Policy

Last updated: 17 July 2026

This Privacy Policy explains how Ascension Path (“Ascension Path”, “we”, “us” or “our”) collects, uses, stores, discloses and protects information when you access or use:

  • the Ascension Path mobile application;
  • the Ascension Path website;
  • our account, cloud-save, support and administrative services;
  • associated events, promotions, redeem codes and communications; and
  • any other service that links to this Privacy Policy,

collectively referred to as the “Service”.

Operator: Ascension Path

Country of establishment: Australia

Privacy contact: support@playascensionpath.com

By using the Service, you acknowledge the practices described in this Privacy Policy.

Where consent is legally required, we will request it separately. Using the Service does not constitute consent where applicable law requires an express choice.

1. Scope of this Privacy Policy

This Privacy Policy applies to information processed through the Service.

It does not apply to third-party services that operate under their own privacy policies, including Google Play, external authentication providers, payment processors or websites linked from the Service.

The Google Play store listing, Data Safety information and any in-app privacy disclosures should be read together with this Privacy Policy.

2. Information We Collect

The exact information collected depends on how you use the Service, which features are enabled and whether you create or link an account.

2.1 Account and profile information

We may collect:

  • email address;
  • account identifier;
  • authentication-provider identifier;
  • guest account identifier;
  • support identifier;
  • display name;
  • mage or character name;
  • profile selections;
  • selected character presentation or gender;
  • account creation date;
  • account status;
  • linked login provider;
  • country or broad region; and
  • communication and notification preferences.

Passwords handled by an external authentication provider are not ordinarily visible to us.

2.2 Gameplay and progression information

We collect information needed to operate and save the game, including:

  • Mana, Gems, Arcane Fragments and other resource balances;
  • Mana Capacity and generation rates;
  • Core rank, Core upgrades and breakthrough progress;
  • spells unlocked, spell levels and equipped spell loadouts;
  • battles entered, enemies defeated and bosses defeated;
  • zone progression, battle results and Battle Energy;
  • quests, achievements, rewards and milestones;
  • reincarnation progress and Legacy upgrades;
  • relic ownership and relic bindings;
  • familiar ownership, bond levels and expeditions;
  • Order membership, reputation and progress;
  • Library and codex discoveries;
  • daily, monthly and offline reward claims;
  • redeem-code claims;
  • mailbox messages and reward claims;
  • cosmetic ownership and equipped backgrounds;
  • Auto Battle and other account entitlements;
  • Power Level and related statistics;
  • lifetime and current-cycle statistics;
  • timestamps associated with progression; and
  • save versions, migrations and cloud-save status.

This information may be associated with your account, guest identifier, device or support identifier.

2.3 Purchase and entitlement information

When you make or attempt a purchase, we may receive:

  • product identifier;
  • purchase token or a protected representation of it;
  • order or transaction identifier;
  • purchase date;
  • quantity;
  • purchase state;
  • acknowledgement or consumption state;
  • refund, cancellation or revocation status;
  • subscription status and expiry;
  • platform and store;
  • country or currency information supplied by the store;
  • entitlement granted; and
  • purchase-validation results.

Payments are processed by third-party platforms such as Google Play. We do not ordinarily receive or store your complete payment-card number, bank account details or card security code.

2.4 Device and technical information

We may automatically collect:

  • device type and model;
  • operating system and version;
  • app version;
  • browser type where the web version is used;
  • language;
  • time zone;
  • IP address;
  • network status;
  • platform;
  • device or installation identifiers;
  • session identifiers;
  • push-notification token;
  • login timestamps;
  • app start, pause, resume and closure events;
  • crash reports;
  • error logs;
  • performance information;
  • save and synchronisation errors;
  • migration results; and
  • security or fraud-detection events.

We do not use this information to access unrelated content stored on your device.

2.5 Usage and analytics information

We may collect information about how the Service is used, including:

  • pages and screens opened;
  • buttons and game features used;
  • session duration;
  • tutorial completion;
  • gameplay progression;
  • purchase-page interactions;
  • product views;
  • purchase attempts and outcomes;
  • reward claims;
  • battle results;
  • feature engagement;
  • app errors; and
  • general performance information.

We should avoid recording the contents of sensitive communications in analytics events.

2.6 Support and communications

When you contact us, we may collect:

  • your name;
  • email address;
  • account or support identifier;
  • message contents;
  • screenshots or files you provide;
  • purchase or transaction details;
  • technical information needed to investigate the issue;
  • support history; and
  • any other information you choose to provide.

Do not send passwords, complete payment-card details or other unnecessary sensitive information through support messages.

2.7 Public and social information

Certain features may display information publicly or to other players, including:

  • display name;
  • mage name;
  • profile image or frame;
  • selected cosmetic presentation;
  • Power Level;
  • Core rank;
  • leaderboard position;
  • Order affiliation;
  • achievements;
  • battle or progression records; and
  • other information clearly identified as public before submission.

Do not use your real name as a public display name unless you are comfortable making it visible.

2.8 Local storage, cookies and similar technologies

The web version and mobile application may use local storage, cookies, cached files and similar technologies to:

  • maintain sessions;
  • store preferences;
  • support offline play;
  • cache game state;
  • remember consent choices;
  • prevent duplicate reward claims;
  • improve performance; and
  • support security.

Local device data may remain until it is cleared by the app, removed through device settings or deleted when the app is uninstalled.

2.9 Information we do not intentionally request

Unless a future feature clearly explains why access is needed and requests permission, the Service does not intend to collect:

  • precise GPS location;
  • contact lists;
  • call or SMS history;
  • photographs or videos;
  • microphone recordings;
  • health information;
  • biometric information;
  • government identification numbers; or
  • complete payment-card details.

If this changes, this Privacy Policy and any required in-app disclosures will be updated before the information is collected.

3. How We Collect Information

We collect information:

  • directly from you;
  • automatically through the Service;
  • from your device;
  • from Google Play and other platform providers;
  • from authentication providers;
  • from analytics, hosting and security providers;
  • through customer-support interactions;
  • from administrators processing support or compensation requests; and
  • from other users where they report an account or activity.

4. How We Use Information

We may use information to:

  • create and manage accounts;
  • authenticate users;
  • provide guest access;
  • save and restore game progress;
  • synchronise progress between sessions or devices;
  • calculate offline rewards;
  • process progression, battles, quests and achievements;
  • provide daily and monthly rewards;
  • validate and process redeem codes;
  • deliver global mail and individual compensation;
  • process purchases and restore entitlements;
  • maintain Gems and other resource balances;
  • operate subscriptions;
  • provide leaderboards and public-profile features;
  • operate Auto Battle and purchased account upgrades;
  • detect duplicate claims or purchases;
  • prevent fraud, cheating and abuse;
  • diagnose crashes and technical problems;
  • improve performance, balance and usability;
  • communicate service, account or security information;
  • respond to support requests;
  • enforce our Terms of Service;
  • comply with legal obligations;
  • establish, exercise or defend legal claims;
  • protect users, our business and the Service; and
  • conduct aggregated or de-identified analysis.

We may use aggregated or de-identified information for research, analytics, game balancing and business planning where the information cannot reasonably identify an individual.

5. Legal Bases for Processing

Where the laws of the European Economic Area, United Kingdom or another jurisdiction require a legal basis, we rely on one or more of the following:

Contract

Processing necessary to provide the Service you request, including accounts, gameplay, cloud saves, purchases, rewards and support.

Legitimate interests

Processing reasonably necessary to:

  • operate and improve the Service;
  • protect account and game security;
  • detect fraud and cheating;
  • maintain accurate progression;
  • analyse performance;
  • provide customer support; and
  • protect our legal rights.

We consider the effect of this processing on your rights.

Consent

We may rely on consent for:

  • optional marketing;
  • non-essential analytics or tracking where required;
  • push notifications where device permission is required; and
  • any use for which applicable law requires consent.

You may withdraw consent through the relevant settings or by contacting us. Withdrawal does not affect processing that occurred before withdrawal.

Legal obligations

We process information where necessary to comply with tax, accounting, consumer-protection, fraud-prevention, law-enforcement or other legal requirements.

Vital interests

In exceptional circumstances, we may process information to protect a person's life or physical safety.

6. How We Disclose Information

We may disclose information to the following categories of recipients.

6.1 Hosting, backend and infrastructure providers

Providers that host the Service, store PlayerState data, provide authentication, operate databases, deliver backend functions, perform backups or provide network infrastructure.

This may include Base44 and its underlying service providers.

6.2 Platform and payment providers

Google Play and other authorised payment or distribution providers may process purchases, subscriptions, refunds and purchase validation.

Their handling of information is governed by their own privacy terms.

6.3 Analytics, crash and performance providers

We may use providers that help measure app usage, identify crashes, investigate errors and improve performance.

We will update this Privacy Policy and the applicable consent mechanisms when adding providers that collect personal information.

6.4 Customer-support and communication providers

We may use service providers to manage support requests, send essential service communications, deliver push notifications or process email.

6.5 Professional advisers

Information may be disclosed to lawyers, accountants, insurers, auditors and other professional advisers where reasonably necessary.

6.6 Legal and safety disclosures

We may disclose information where we reasonably believe it is necessary to:

  • comply with law, regulation, legal process or enforceable government request;
  • investigate fraud, cheating, security incidents or abuse;
  • protect the safety or rights of users or others;
  • enforce our agreements; or
  • establish, exercise or defend legal claims.

6.7 Business transfers

If the Service or business is involved in a merger, acquisition, financing, reorganisation, insolvency or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

6.8 At your direction

We may disclose information when you request or authorise us to do so.

Service providers are permitted to process information only for authorised purposes and subject to appropriate contractual or legal restrictions.

7. Sale, Sharing and Behavioural Advertising

As of the effective date of this Privacy Policy:

  • we do not sell personal information for money;
  • we do not knowingly sell personal information belonging to children;
  • we do not use personal information for cross-context behavioural advertising; and
  • we do not provide personal information to third parties so they can independently market unrelated products to you.

If advertising or data-sharing practices change, we will update this Privacy Policy, update applicable platform disclosures and provide required consent or opt-out controls before the change takes effect.

We may disclose information to service providers that process it on our behalf. Such service-provider disclosure is not intended to constitute a sale of personal information.

8. Purchases, Virtual Items and Entitlements

Purchases may include Gems, subscriptions, Auto Battle, account upgrades, backgrounds, familiar skins, visual effects, bundles and other digital content.

Purchase processing is performed through the applicable platform. We may retain transaction and entitlement information to:

  • verify purchases;
  • prevent duplicate grants;
  • restore purchases;
  • investigate fraud;
  • process refunds or revocations;
  • provide customer support; and
  • comply with accounting and legal requirements.

Purchase tokens should be validated through secure backend services before purchased content is granted.

Information about ownership of digital content may remain associated with an account after gameplay progress is reset.

Additional rules governing purchases, refunds, subscriptions, virtual currency and digital items should be contained in the Terms of Service.

9. Cloud Saves and Offline Storage

Game state may be stored:

  • locally on your device;
  • in browser or application storage;
  • in backups; and
  • in cloud-hosted PlayerState records.

Local saves may be used for offline play and fast startup. Cloud saves may be used to restore or synchronise progress.

Save conflicts may be resolved using timestamps, save versions, save sequences and progression information. Verified entitlements and purchased cosmetics should not be removed solely because an older gameplay save is loaded.

Uninstalling the application may remove local data. Cloud data may remain until the account or associated data is deleted.

10. Leaderboards and Public Features

If you participate in a leaderboard or public feature, other users may see information such as your display name, Power Level, Core rank, profile cosmetics, Order affiliation and ranking.

We may moderate, hide, reset or remove public information that:

  • violates our rules;
  • contains personal information;
  • is offensive or misleading;
  • appears fraudulent; or
  • compromises the integrity of the Service.

Leaderboard and public-profile rules should also be addressed in the Terms of Service.

11. Security, Fraud Prevention and Anti-Cheat

We may process account, device, transaction, gameplay and technical information to detect:

  • manipulated saves;
  • impossible resource changes;
  • duplicate reward claims;
  • reused purchase tokens;
  • unauthorised entitlement grants;
  • suspicious time changes;
  • automated abuse;
  • unauthorised access;
  • account compromise; and
  • other violations of our rules.

Suspicious activity may be flagged for review. Automated detection may restrict a transaction or feature temporarily, but significant account enforcement should be subject to appropriate review where reasonably practicable.

12. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect information.

These safeguards may include:

  • encrypted transmission;
  • authentication;
  • access controls;
  • database ownership rules;
  • server-side purchase validation;
  • audit logs;
  • protected backend functions;
  • backups;
  • environment separation;
  • monitoring; and
  • incident-response procedures.

No electronic system is completely secure. We cannot guarantee that information will never be lost, accessed, altered or disclosed without authorisation.

You are responsible for protecting access to your device, email account and authentication credentials.

If we become aware of a data breach, we will investigate it and provide notices where required by law.

13. International Data Transfers

We and our service providers may process information in countries other than the country where you live.

These countries may have different data-protection laws.

Where required, we use recognised safeguards for international transfers, which may include:

  • contractual protections;
  • standard contractual clauses;
  • adequacy decisions;
  • service-provider commitments; and
  • other lawful transfer mechanisms.

You may contact us for more information about safeguards applicable to your information.

14. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Typical retention periods may include:

  • account and gameplay information: for the life of the account and for up to 30 days after a completed deletion request;
  • backup copies: for up to 90 days after deletion from active systems;
  • purchase, tax and financial records: for up to seven years or any longer period required by law;
  • fraud, security and audit records: for as long as reasonably necessary to protect the Service and comply with legal obligations;
  • support correspondence: generally up to three years after the request is resolved;
  • analytics and technical logs: generally up to 24 months, after which they may be deleted or aggregated; and
  • public leaderboard records: until replaced, reset, removed or deleted according to the applicable feature rules.

We may retain limited information after account deletion where reasonably necessary for:

  • fraud prevention;
  • security;
  • financial recordkeeping;
  • legal compliance;
  • dispute resolution;
  • enforcement of agreements; or
  • establishing, exercising or defending legal claims.

Where possible, retained information will be restricted, minimised or de-identified.

15. Account and Data Deletion

You may request deletion of your account and associated personal information through:

  • Settings > Account > Delete Account within the application;
  • the Account Deletion page on the Ascension Path website; or
  • support@playascensionpath.com.

We may need to verify that you control the relevant account.

Deleting an account may permanently remove:

  • game progress;
  • cloud saves;
  • character data;
  • resource balances;
  • quest and battle progress;
  • familiar and relic progression;
  • leaderboard records where deletion is feasible;
  • preferences; and
  • other account-associated information.

Deletion may not automatically cancel a Google Play subscription. Subscriptions should also be managed through Google Play.

Certain purchase, fraud, tax, audit or security information may be retained where legally permitted or required.

After deletion is completed, the account may not be recoverable.

16. Your Privacy Rights

Depending on your location, you may have rights to:

  • request access to personal information;
  • request correction;
  • request deletion;
  • request a portable copy;
  • restrict certain processing;
  • object to certain processing;
  • withdraw consent;
  • opt out of sale, sharing or targeted advertising where applicable;
  • appeal certain privacy decisions;
  • complain to a regulator; and
  • receive information about how your data is processed.

To exercise a right, contact support@playascensionpath.com.

We may request information reasonably necessary to verify your identity and protect the account.

We will not discriminate against you for exercising a lawful privacy right.

Rights may be subject to legal exceptions. We may retain or continue processing information where permitted or required by law.

17. European Economic Area and United Kingdom

Users in the European Economic Area or United Kingdom may have rights under applicable data-protection law, including access, correction, erasure, restriction, portability and objection.

You may object to processing based on legitimate interests. You may withdraw consent where processing is based on consent.

You may lodge a complaint with the data-protection authority in your country.

  • Country of establishment: Australia
  • Data-protection contact: support@playascensionpath.com

We do not currently use solely automated decision-making that produces legal or similarly significant effects on users.

18. California Privacy Notice

This section applies where the California Consumer Privacy Act, as amended, applies to our processing.

During the preceding 12 months, we may have collected the following categories of personal information:

  • identifiers;
  • customer-record information;
  • commercial and transaction information;
  • internet or electronic-network activity;
  • approximate geolocation derived from IP address;
  • device and technical information;
  • gameplay and interaction information; and
  • inferences relating to game preferences or engagement.

We collect these categories from users, devices, platform providers, service providers and gameplay activity.

We use and disclose them for the business and commercial purposes described in this Privacy Policy.

California residents may have rights to:

  • know the categories and specific pieces of personal information collected;
  • know the sources, purposes and recipient categories;
  • request deletion;
  • request correction;
  • opt out of sale or sharing;
  • limit certain uses of sensitive personal information; and
  • receive equal service when exercising their rights.

As of the effective date, we do not sell personal information or share it for cross-context behavioural advertising.

An authorised agent may submit a request where permitted by law. We may require proof of authority and identity verification.

19. Australian Users

Australian users may request access to or correction of personal information held about them.

Privacy complaints should first be sent to support@playascensionpath.com with sufficient information for us to investigate.

We will review and respond to complaints within a reasonable period.

Where the Australian Privacy Act 1988 applies, you may also be entitled to complain to the Office of the Australian Information Commissioner after giving us a reasonable opportunity to address the issue.

20. Children's Privacy

The Service is not directed to children under 13.

We do not knowingly collect personal information from a child under 13 without legally required parental consent.

A higher minimum age may apply in some jurisdictions. Users who have not reached the applicable minimum age should not create or operate an account without the involvement and consent of a parent or legal guardian where required.

If we learn that personal information has been collected from a child in circumstances that do not comply with applicable law, we will take reasonable steps to delete it.

Parents or guardians may contact support@playascensionpath.com regarding a child's information.

If the Service is later marketed to or designed for children, we will update our practices, age settings, consent mechanisms and platform declarations before doing so.

21. Push Notifications and Communications

With your device permission, we may send push notifications relating to:

  • completed expeditions;
  • available rewards;
  • account security;
  • game updates;
  • events;
  • mailbox messages;
  • subscription status; and
  • other Service information.

You can disable push notifications through the application or device settings.

Essential account, purchase, security or legal communications may still be sent where necessary.

We will obtain any consent required before sending marketing communications. Marketing communications will include an available unsubscribe method where required.

22. Third-Party Services and Links

The Service may integrate with or link to third-party services, including:

  • Base44;
  • Google Play;
  • authentication providers;
  • analytics or crash-reporting providers;
  • payment providers;
  • support providers; and
  • external websites.

Third parties operate under their own terms and privacy policies. We are not responsible for the independent privacy practices of third parties.

We encourage users to review the relevant third-party policies.

23. Do Not Track and Global Privacy Control

Some browsers transmit “Do Not Track” signals. There is no universally accepted standard for responding to those signals, and the Service may not respond to them.

Where legally required and technically supported, we will recognise valid opt-out preference signals such as Global Privacy Control for applicable sale or sharing activities.

As stated above, we do not currently sell personal information or share it for cross-context behavioural advertising.

24. Changes to this Privacy Policy

We may update this Privacy Policy to reflect:

  • new features;
  • new service providers;
  • legal or regulatory changes;
  • security improvements;
  • changes to data practices; or
  • business changes.

The updated version will display a revised “Last updated” date.

Where changes are material, we may provide notice through the application, website, mailbox, email or another appropriate method.

Where legally required, we will request consent before applying a materially different use of previously collected information.

25. Contact Us

Questions, complaints and privacy requests may be sent to:

  • Trading as: Ascension Path
  • Country: Australia
  • Email: support@playascensionpath.com

Please include your Support ID where possible, but do not include your password or complete payment-card details.