We're here to help. Choose an option below to get assistance with Ascension Path.
My progress isn't saving.
Make sure you're signed into your account. Progress is synced to your account automatically. If you lose progress, contact support with your account email and we'll investigate.
I made a purchase but didn't receive my items.
If a purchase didn't deliver, contact support@playascensionpath.com with your order details (platform, date, amount). Do not make the same purchase again.
How do I restore purchases on a new device?
Sign into your same account on the new device. Account-level entitlements (Auto Battle, etc.) are restored automatically when you log in.
Can I transfer my save to another account?
Save data is tied to your account. Transfers between accounts are not supported.
I found a bug / exploit.
Please report it to support@playascensionpath.com. We take exploits seriously and appreciate responsible disclosure.